April 1, 2026

New Support Service for DRS Operators

SDR Portugal has launched a new Support Service (Contact Center) for operators of the Deposit and Return System (DRS), identified by the brand volta, including Producers/Fillers, Collection Points and participating establishments.

This service is intended to clarify questions related to the operation of the system, namely IT, logistics and other operational matters associated with operators’ activities within the DRS.

The Support Service is available at +351 210 195 116, on working days, between 9:00 a.m. and 6:00 p.m.

Other announcements

April 21, 2026

Exemption Requests for Collection Points

April 2, 2026

Self-Billing Tutorial

March 30, 2026

Update – Technical Specifications: Plastic Bottles and Metal Containers

March 5, 2026

System to Accelerate Implementation of the DRS