HORECA Sector

The HORECA sector is part of the Deposit and Return System (DRS), identified by the volta brand, through the correct return of single-use beverage containers (plastic bottles and cans) after consumption, either at volta Points, volta Kiosks, or through on-site collection at the establishment itself (subject to a prior agreement with SDR Portugal).

Hotels, restaurants and cafés are establishments with a high volume of beverage containers in circulation, making their participation essential to meet European environmental targets (90% collection rate by 2029).

Types of HORECA Establishments

Hotels

In hotels, the DRS is integrated into existing operational flows, such as catering, minibars and support services. After consumption, beverage containers must be stored and directed to the nearest volta Points and volta Kiosks, where the €0.10 deposit per container is refunded. Containers may also be collected directly at the establishment (subject to a prior agreement with SDR Portugal).

Restaurants

In restaurants, beverage consumption occurs continuously. Beverage containers must be stored and later deposited at the nearest volta Points and volta Kiosks, where the €0.10 deposit per container is refunded. Containers may also be collected directly at the establishment (subject to a prior agreement with SDR Portugal).

Cafés

Cafés, as high-consumption venues, must store and return plastic bottles and cans at the nearest volta Points and volta Kiosks. At that moment, the €0.10 deposit per container is refunded. Containers may also be collected directly at the establishment (subject to a prior agreement with SDR Portugal).

HORECA Establishment Obligations

Transparency in the presentation of the deposit value

Update price lists and menus, ensuring that the deposit value is presented separately from the product price in all materials.

Adaptation of billing systems

Adapt billing and sales systems, ensuring control of cash flow and verification of the volume of returned beverage containers.

Charging the deposit value in pre-consumption situations

Charge the deposit value for products covered by the DRS that are sold by the establishment, in cases where payment occurs before consumption.

Refund of the deposit value to the customer

Return the deposit value to customers for products sold by the establishment, upon delivery of the container in the appropriate condition and presentation of proof of purchase, when requested.

Management and storage of containers

Store only containers that were purchased at the establishment, while voluntarily accepting others if desired.

What changes with volta?

Learn how volta works for the HORECA sector, from the purchase of beverages to the return of the respective containers.

1. Purchase of products from a producer or distributor

1. Purchase of products from a producer or distributor

2. HORECA establishment

2. HORECA establishment

3. Return of containers

3. Return of containers

The HORECA establishment pays the deposit amount at the time of purchase (not subject to VAT). This amount must be shown separately on the invoice, apart from the product price.

The application of the deposit value depends on the moment of payment. Select one of the options below to understand when the deposit should be charged:

Container return options

volta Points

2,500 automated machines located in supermarkets and hypermarkets.

volta Kiosks

48 machines designed to receive large quantities of containers at once, located in urban areas with a higher concentration of HORECA establishments, with adapted opening hours and easy access.

Direct Collection

Option available for establishments registered as volta participants, subject to an agreement with SDR Portugal.

Return of containers

Conditions for the correct return of containers.

For more information on the containers included in the Deposit and Return System, please consult the options below.

FAQs

The Deposit and Return System (DRS), identified by the volta brand, represents a new national model for the management of single-use beverage containers. The HORECA sector includes all establishments where beverages are consumed outside the home, and each business, regardless of its size or typology, contributes to the successful implementation of the DRS. This section brings together the most frequently asked questions about the integration of this sector.

Downloadable Documents

HORECA Establishment Guide

DRS Glossary

FAQs

SDR Transition Period Guide